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Frequently Asked Questions

What is [Your Brand Name]?

[Your Brand Name] is a [brief description of your business or service]. We are passionate about [your mission statement].

How does your product/service work?

We offer a [brief explanation of how your product or service helps your customers]. Our process is [simple/efficient/convenient] and [positive adjective] for you.

How much does it cost?

Our pricing varies depending on [what factors affect your price]. We offer a variety of options to fit your needs and budget. Please visit our [pricing page/contact us] for more information.

Do you offer [specific service inquiry]?

Unfortunately, we don't currently offer [specific service inquiry]. However, we do offer [alternative service] which might be helpful.

How can I contact you?

You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.

Please reach us at info@theindigophoenix.com if you cannot find an answer to your question.

What type of coaching do you offer?

We offer individual life coaching, executive and corporate coaching. We specialize in self mastery, emotional awareness and inclusion. Primarily we focus on pet lovers and the medical community, however, we will not turn away anyone who is in need (pending intake assessment). Please be advised that we only offer coaching services and make no claim to be mental health professionals and if you are in need of mental health care seek that out immediately (dial 211 from your phone).

How do I become a coaching client?

The first step in becoming a client is to email and then apply for the type of coaching you are interested in. We will then communicate your needs and an intake session will be completed. After such, we will discuss an appropriate plan based on you or your businesses needs. Please be advised that we only offer coaching services and make no claim to be mental health professionals and if you are in need of mental health care seek that out immediately.

How to I apply for grief support?

Simply send an email to info@theindigophoenix.com and we can get the ball rolling. Withhold the details until our intake consult.

What is shop for a cause?

Shop for a cause is a program designed to help benefit animal educational resources. Every purchase that you make while shopping at The Indigo Phoenix will donate a portion of proceeds to The Indigo Phoenix Foundation to benefit education based animal related services.

What is learn for a cause?

Learn for a cause is a program that is designed to help provide access to veterinary approved educational content to all. A portion of proceeds from any type of course purchased through The Indigo Phoenix will help benefit animal related education and related services through The Indigo Phoenix Foundation.

Where can I find out more on The Indigo Phoenix Foundation?

You can visit the Foundation tab on the header menu or you can click here to be taken to the full foundations website.

What is your privacy policy?

We do our best to ensure everyones privacy is respected. For view our full privacy policy by clicking privacy policy here.

What is your shipping policy?

Shipping transparency is important and we do our best to provide access to affordable shipping options. Please click here for our full shipping policy here.

What is your return & refund policy?

It is very important to us that you are always happy with your order. Please read about our full return & refund policy here.

What are your terms and conditions?